Offer approvals, automated.

At simplesurance, every offer needed sign-off before it could go out. Getting that sign-off meant chasing: I would follow up with directors on Slack, and they rarely answered there.

I was running 8–12 searches at once. Every offer that sat waiting was a candidate who might take another job.

• Approvers didn't work in Slack. Directors lived in their inbox, so a request anywhere else got missed.
• One absent person could stall an offer. If an approver was on leave, the offer waited for them.
• The fix had to work with the tools we already had, with no custom code.

I set up an approval chain inside Greenhouse and sent it through the channel approvers already used: email.

1. Talent Acquisition requests approval in Greenhouse when an offer is ready.
2. Greenhouse emails the approvers: the director, the hiring manager and the Head of HR. They approve straight from Gmail.
3. Two of three approvals are enough. If someone is away, the offer still moves.
4. Once approved, the new hire's details are entered into Personio by hand.

No custom integration was needed, because company email was already connected to Greenhouse. I documented the process and presented it to management.

Approvals arrived where people already were, so I stopped chasing them on Slack. Colleagues described the new flow as useful and quick.

• Measure it from the start. I didn't track time-to-approve before and after, so the benefit was a feeling, not a number. Now I'd capture a baseline first.
• Close the last gap. Approved offer details still reached Personio by hand. That hand-off is the next thing I'd automate.

The flow ran until the company moved off Greenhouse.